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Shipping & Returns

PAYMENTS

CAA accepts payment by VISA, Mastercard, Discover, American Express and Paypal Express. Shortly after an order is placed, you will receive a confirmation email detailing specifics of the order. Orders that are out of stock will be placed on backorder and shipped when available. Credit cards are charged when order is placed.

 

SHIPPING POLICY

In stock items will typically ship within 1-2 business days (M-F). All packages for continental U.S. addresses are shipped via Ground, and transit times will vary depending on location (Alaska & Hawaii will ship USPS). Please allow up to 48 hours for us to process your order.

International orders are handled by CAA in Israel. Please email your order(s) to info@caaindustries.com.

Any orders placed for firearms or firearm parts, accessories or magazines that are not legal in your state or country, will immediately be refunded and restocked and may be subject to a 5% restocking fee.

 

WARRANTY

We offer a 5 year warranty on defective or broken CAA products with proof of purchase. Please contact us directly at +1 (215) 696-1500 )USA(, +972-8-8520034 (rest of the world) or at INFO@CAAINDUSTRIES.COM

 

RETURNS & EXCHANGE

If for any reason you are not completely satisfied with your product(s) please call us at +1 (215) 696-1500  in USA, or +972-8-8520034 in the rest of the world. Proof of purchase will be required for any return or exchange. Before returning any items, please contact our customer service for a Return Authorization number (RA).  We will not be able to process your return without the RA number. All packages received without an RA# will be refused. Products have to be shipped back in the same condition they were received. We DO NOT accept damaged/used products. All returns are subject to a 20% restocking fee.

 

Your satisfaction is of the upmost importance, if you purchased the product directly from us we will gladly replace, exchange, or refund.

 

If you purchased the product from one of our dealers or distributors, we will only replace manufacturer’s defective your product–for a refund you must contact the point of purchase. CAA is not responsible for shipping charges.